Accessibility Statement

The U.S. Small Business Administration (SBA) is committed to providing accessible electronic information technology to individuals with disabilities, members of the public, and federal employees. We comply by the IT Accessibility Laws and Policies | and we meet Level AA standards. We also conform to the World Wide Web Consortium (W3C) and their industry standard Web Content Accessibility Guidelines (WCAG) 2.0. We continually modify our websites to ensure the information, features and content are accessible to persons with disabilities.

Section 508 Program Manager

Janice MacLean, can be reached at

508 Complaint Process

If you have trouble accessing any resources or content on this site, please send an email to and include:

  • The nature of your accessibility issue
  • The URL of the page the inaccessible content was found on
  • The device and browser you are using to access the website
  • The assistive technology you are using if any
  • The preferred format in which you want to receive any materials, and
  • Your contact information (email, phone, or address)
We are committed to delivering accessible content that addresses your issues.

Requesting Reasonable Accommodations

We offer reasonable accommodations for federal employees and job applicants, consistent with Section 501 of the Rehabilitation Act.
Reasonable Accommodation and Personal Assistance Service Policy and Procedure | U.S. Small Business Administration (

Telecommunications Relay Services (TRS)

Dial 711 to access TRS services.

Telecommunications Relay Services (TRS) allow persons who are deaf, hard of hearing, deafblind, or have speech disabilities to communicate by telephone in a manner that is functionally equivalent to telephone services used by persons without such disabilities.

For a detailed list of services supported via TRS, review the List of TRS Services (

Updated March 2024